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Friday, 13 February 2026 13:12

Christmas sales growth helps fuel physical retail expansion for Jigsaw

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Buoyed by a 26 per cent Y-o-Y rise in Christmas sales, British heritage label Jigsaw is accelerating its physical retail expansion in 2026. Following a rigorous structural reset in mid-2025 - which included a strategic capital injection from majority shareholder David Ross - the retailer has successfully re-established its ‘full-price’ trading model. This fiscal discipline resulted in a 35 per cent improvement in profit margins, providing the necessary liquidity to expand its footprint in premium market towns and regional city centers.

Capitalizing on category growth and technical resilience

Market data from early 2026 indicates, while broader consumer confidence remains fragile, the ‘affordable luxury’ segment is outperforming the wider high street. Jigsaw’s growth was particularly pronounced in technical categories, with leather apparel seeing a six-fold increase in full-price sales. Tikki Godley, Managing Director, notes, the company’s focus has returned to ‘thoughtful design and quality craftsmanship,’ moving away from deep discounting. To support this volume, the brand has returned to a refurbished, sustainable head office at Kew Studios, equipped with solar infrastructure to mitigate the rising energy costs currently impacting UK retailers.

Strategic store portfolio and digital integration

Unlike competitors currently retrenching, Jigsaw is leveraging its 14 per cent reduction in business costs to invest in experience-led bricks-and-mortar sites. The brand’s in-store sales rose by 14 per cent in the latest quarter, while concession performance increased by 46 per cent, signaling strong demand for physical brand touchpoints. By integrating advanced data platforms and a new ‘instant refund’ partnership with Reveni, Jigsaw is bridging the gap between its 34 per cent online growth and its physical estate. This omnichannel maturity is expected to drive a sustainable upward trajectory as the brand eyes further expansion through 2026.

Founded in 1970, Jigsaw is a premium British fashion retailer specializing in high-quality womenswear and accessories. Following a 2025 turnaround led by Godley and David Ross, Investor, the brand is expanding its UK store estate and third-party concessions. It currently targets double-digit profit growth through a disciplined full-price retail model and sustainable operational practices.