As Gap prepares to re-open up to 800 of our Old Navy, Athleta, Gap, Banana Republic, Janie and Jack, Intermix stores before end of month, the brand is implementing enhanced safety measures to become a trusted place for customers.
Gap is working with local government, led by health official guidelines, and in partnership with RILA and industry peers, to open its stores when and where it is safe to do so.
In addition to 1,000 Ship from Store locations, the brand is providing Curbside Pickup in 75 locations to provide its customers a comfortable and seamless customer experience and plans to expand both programs in the coming months.
It is also implementing rigorous cleaning routines throughout each store and providing hand sanitiser stations at its front doors and cash wraps and temporarily closing fitting rooms.
Besides, the brand supplies all team members with high-quality, reusable face masks to wear during their shifts and encouraging customers to wear a face covering while shopping, has installed plexiglass health guard partitions in front of registers and for mobile payments, posting signage throughout the store encouraging customers to observe social distancing guidelines, is opening with reduced hours and actively monitoring the flow of customers in stores, temporarily closing restrooms and quarantining returns for 24 hours before putting them back on the salesfloor and ensuring teams follow healthy hygiene habits such as frequent hand washing/sanitising and monitor for COVID-19 symptoms before heading to work with a provided health checklist.












