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Bestseller accused of cancelling orders, delaying payments

Labor rights advocates recently complained to the Workers Rights Consortium that Bestseller is imposing retroactive price reductions, order cancellations and extended delays in payment of invoices across its supply chain. The Denmark-headquartered apparel retailer—which also owns the Jack & Jones, Mamalicious and Vero Moda brands—has canceled up to 20 per cent of completed and in-process orders without compensation while imposing price cuts of up to 25 per cent on the orders it is accepting.

Despite it’s previously announced commitment to accept delivery of finished and in-production orders, plus its pledge to remain in “close dialogue” with suppliers amid the coronavirus pandemic, Bestseller has not promised to pay for these orders in full. Instead it is telling suppliers to accept retroactive cancellations and price reductions on its orders, which vary in size from supplier to supplier and which, in the aggregate, constitute a huge financial blow to Bestseller’s supplier base and to the workers who make its clothes.

 
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